Air Quality - Making a Complaint
The Environmental Health Department always encourage you to speak to your neighbour directly when problems arise. Further, we know from experience that making a formal complaint can often place a strain on the relationship between you and your neighbours and that this may continue for some time. We appreciate however that this might be too daunting for some or indeed prove unsuccessful; you may have tried this before.
There is also specific advice about Garden Bonfires.
If you are having problems with your neighbour be they business or domestic then we recommend the following procedure;
You will need to contact the Environmental Health Department to discuss your current problem. At the time of your call or following receipt of your letter or email an officer will advise you of the current procedure and will explain the options available to you.
You will be required to provide details of both yourself and the address you are complaining about. The Environmental Health Department does not accept anonymous complaints, nor does it divulge any of your details to an outside party. The reasoning behind this is that you too have a vital part in the complaint investigation and also ensures that we can contact you with updates and questions if we need to.
At this stage the complaint procedure will be explained to you. The investigating officer will advise you as to the best way forward.
To make a complaint or speak with an Officer please contact us.
We are unable to deal with complaints about the smell of spreading manure (muck spreading) on land. We may get involved if the smell carries on for long periods of time or smells stronger than expected.
The spreading of sewage sludge (bio solids) is lawful and deemed the best environmental option for use of treated sewage sludge. There may be an odour, for short spells of time, while the sludge is moved, stored or spread onto fields.
The smell can be offensive but does not a create a statutory odour nuisance taking into account all other factors.
We understand that muck spreading can be odorous often coinciding with finer weather. However, it is nationally recognised that this practice is necessary in a controlled way, part of these controls prevent spreading at certain times and certain conditions, both weather and land. This restricts the spreading window.
Farmers are asked to follow best practice when spreading muck on their fields.
Due to the nitrogen controls it is unlikely that the field will be spread again in the near future.