Essential telephone numbers and web pages
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Social care and health
For advice or information on what to do if you are concerned about the welfare of a child, information on all Adult and Older People’s social care and health services, or to speak to your local Social Care team.
0300 123 5010
Waste and recycling
0300 123 5011
Children and families
Council Tax, Business Rates and Housing Benefits
0300 123 5013
Planning and Building Control
0300 123 5014
Environmental Health, Trading Standards and Licensing
0300 123 5015
0300 123 5016
0300 123 5017
Leisure, culture and tourism
0300 123 5018
Births, Deaths and Marriages
0300 123 5019
Roads, transport and parking
0300 123 5020
To contact the Community Safety team with enquiries relating to dog wardens and any CCTV enquiries.
0300 123 5021
0300 123 5012
Cheshire East Information Line - 0300 123 5500
For general enquiries not covered by the numbers above, or to speak to a named member of staff.
Opening hours may vary for – Council Tax, Business Rates and Housing Benefits, Planning and Building Control, Environmental Health, Housing, Roads Transport and Parking, Waste and Recycling.
Opening hours 8.30am to 5.00pm – Electoral Services, Leisure Culture and Tourism, Births, Deaths and Marriages, Information point / General Enquiries, Social Care and Health, Children's Schools and Families.
Calls may be recorded for quality or training purposes. 0300 telephone numbers are designated for use only by public bodies and non-profit organisations. Calls to 0300 numbers cost no more than a national rate call to an 01 or 02 number and count towards any inclusive minutes in the same way as 01 and 02 calls. These rules apply to calls from any type of line including mobile, BT, other fixed line or payphone.
Emergency contact information
For emergencies out of hours call our Emergency Control Centre on 0300 123 5025.
For Social Care emergencies, please contact our Social Care Out of Hours team on 0300 123 5022.
Bank and public holidays
- All of our council offices are closed on bank and public holidays.
- Details of Council Offices if you have an appointment with an officer.