Essential telephone numbers and web pages

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A Nurse caring for an elderly woman

Social care and health

For advice or information on what to do if you are concerned about the welfare of a child, information on all Adult and Older People’s social care and health services, or to speak to your local Social Care team.

0300 123 5010

A Silver, black and green bin

Waste and recycling

0300 123 5011

Hands holding a silhouette of a family

Children and families


Pounds - notes and coins

Council Tax, Business Rates and Housing Benefits

0300 123 5013

Two men wearing hard hats looking at the plans for a building

Planning and Building Control

0300 123 5014

Four hikers walking through the hills

Environmental Health, Trading Standards and Licensing

0300 123 5015

Raised hands

Electoral services

0300 123 5016

A row of houses on a street in the UK


0300 123 5017

Somebody playing table tennis

Leisure, culture and tourism

0300 123 5018

Ring on a wedding invitation

Births, Deaths and Marriages

0300 123 5019

Coloured pins in a road map

Roads, transport and parking

0300 123 5020

Graffiti on shutter

Community safety

To contact the Community Safety team with enquiries relating to dog wardens and any CCTV enquiries.

0300 123 5021

A child at school


0300 123 5012

Cheshire East Information Line - 0300 123 5500

For general enquiries not covered by the numbers above, or to speak to a named member of staff.

Opening hours may vary for – Council Tax, Business Rates and Housing Benefits, Planning and Building Control, Environmental Health, Housing, Roads Transport and Parking, Waste and Recycling.

Opening hours 8.30am to 5.00pm – Electoral Services, Leisure Culture and Tourism, Births, Deaths and Marriages, Information point / General Enquiries, Social Care and Health, Children's Schools and Families.

Calls may be recorded for quality or training purposes. 0300 telephone numbers are designated for use only by public bodies and non-profit organisations. Calls to 0300 numbers cost no more than a national rate call to an 01 or 02 number and count towards any inclusive minutes in the same way as 01 and 02 calls. These rules apply to calls from any type of line including mobile, BT, other fixed line or payphone.

Emergency contact information

For emergencies out of hours call our Emergency Control Centre on 0300 123 5025.

For Social Care emergencies, please contact our Social Care Out of Hours team on 0300 123 5022.

Bank and public holidays

  • All of our council offices are closed on bank and public holidays.
  • Details of Council Offices if you have an appointment with an officer.