Residents are thanked for their patience during bin collection changes
26 November 2019
Residents are thanked for their patience and assistance following recycling and waste collection day changes.
New collection routes and schedules took effect from 4 November and saw many residents across the borough have a change in collection days.
As a result of these changes some residents experienced a longer than usual gap between waste collections. This disruption to their service was for the first few weeks only as the new routes bed in and is why any additional side waste, of up to three bags, was removed.
Any current missed collections need to be reported to us using the online form on our website. A collection will then be made within five working days where possible, however it may be slightly longer during this early stage of such a major change to the service.
Additional collection lorries have been added to help with demand and crews may be collecting on Saturday’s until the revised collection service becomes fully established.
Ralph Kemp, Cheshire East Council’s head of environmental services said: “The recent bin collection service alterations are our biggest change in a ten year period and has involved changing routes, staff rotas and resident collection days.
These changes have been necessary to achieve long term efficiencies and to prepare for the new food waste recycling service that is being introduced in January. I’d like to thank residents for their patience during these changes.”
There will be some changes to collections over the Christmas and New Year bank holidays. There will be no garden waste collection between 23 December and 3 January. This information is detailed on new collection calendars that were sent to all households at the end of October.
The new bin collection route information and Christmas and New Year bank holiday changes are available to download from the bins, waste and recycling section on our website.
Information and reminders about the changes will feature on our website and social media pages. Please follow @CheshireEastCouncil on Facebook and @CheshireEast on Twitter to keep up-to-date.