Test and Trace Support payment
If you have received a notification to self-isolate from NHS Test and Trace on or after 28 September 2020 you may be eligible for a test and trace support payment of £500.
You can apply for this payment if you can demonstrate that all five of the following criteria apply to you:
- I have received an NHS Test and Trace notification on or after Monday 28 September 2020 either because I have tested positive for coronavirus or have recently been in close contact with someone who has tested positive.
- I am currently employed or self-employed.
- I am unable to work from home.
- I will lose income during the period that I am required to self-isolate.
- I am currently in receipt of Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker’s Allowance, Income Support, Housing Benefit and/or Pension Credit.
If you meet all of the above criteria but you are not in receipt of one of these benefits you may still be eligible for the payment under the Cheshire East Discretionary Test and Trace Scheme (PDF, 292KB) if you can demonstrate that all of the following additional criteria apply to you:
- you are on a low income and will face financial hardship as a result of not being able to work whilst you are self isolating
- you would be entitled to a qualifying benefit, you have applied and you are awaiting the application to be processed or haven’t yet applied for it
- you have fixed property costs for example a mortgage payment or rent costs through a commercial tenancy agreement which is evidenced by having a liability for Council Tax. If you pay rent/board to a close relative, such as your parents, step parents, in-laws, brothers or sisters the support payment may not be appropriate but you may qualify for other help through the people helping people scheme or other financial support such as the Emergency Assistance scheme.
Before you start your application
We will ask you about your employment or self-employment so we can check that you cannot work from home and that you will lose income because you are self-isolating.
At the end of the application form, you will be asked to upload documentary evidence to support your application. You can upload PDF and Microsoft Word documents and photographs / images of documents.
This is the evidence you will need to have ready. We cannot consider your application without all of this:
- Your notification from NHS Test and Trace asking you to self-isolate (this will include a Unique 8 digit ID number and must have been sent to you on or after Monday 28 September 2020). Please note this is different to the 12 digit reference number the NHS provide to employers.
- Your most recent bank statement
- If you are employed - proof of your employment, for example your most recent pay slip.
- If you are self-employed, evidence of your self-assessment returns, trading income and proof that your business delivers services which cannot be undertaken without social contact.
Who is not eligible?
You will not be eligible for the scheme if you:
- are quarantining after travelling abroad (unless you test positive during the 14-day quarantine period).
- continue to receive full wages while you self-isolate
- can work from home during a period of self-isolation.
- are no longer required to self-isolate i.e. your period of self-isolation ends before the Test and Trace Support Payment Scheme launches on 28 September 2020.
- have not received a notification from NHS Test and Trace telling you to self-isolate.
Apply for the Test and Trace support payment
If you are unable to complete the online application yourself, you can call 0300 123 5035 for assistance.
What happens after you submit your application
If you are eligible, we will make a payment into your bank account within 3 working days of receiving your completed application and evidence.
If you didn't submit evidence as part of your application, you can send it to us separately using the test and trace payment evidence upload form.
Questions about the scheme