Car parks in Cheshire East
Parking charges suspended
Parking charges in Cheshire East-run car parks have been temporarily suspended as part of a number of service changes made in response to Covid-19, this only applies to car parks operated by Cheshire East Council
We are taking all possible steps in the fight against Covid-19 and have taken this decision to support keyworkers and to help prevent the risk of spreading the disease through contact.
People who use Ringo to pay parking charges by mobile phone need not pay either and should be alerted to this by the app on their phone. We have contacted Ringo to inform them of this decision.
Car parks town by town
Car parks available in the following locations:
Charges vary from car park to car park and from town to town; please ensure that you read the tariff boards situated at the entrance to the car park or by each of the pay and display machines.
Conditions of use
We welcome all town centre visitors and customers and hope that you find our car parks suitable for your requirements. Most of our town centre car parks are offered for use in return for a pay and display charge. Customers are welcome provided that they follow the conditions of use on the car parks.
We aim to provide safe, clean, affordable and regularly patrolled pay and display car parks throughout the area. Many car parks have CCTV coverage to give you added peace of mind. In the winter, car parks are regularly gritted and are well lit.
The regulations for each car park are all listed on the Tariff Boards on the car park next to the pay and display machines or near the entrances. It is the customer’s responsibility to be familiar with these and to abide by them as a condition of using the car park. If a customer contravenes the regulations a Civil Enforcement Officer (parking attendant) may issue a Penalty Charge Notice or fine. See our Enforcement Policy.
Blue Badges and disabled parking
Blue Badge holders are exempt from all parking charges and time limits on all Cheshire East Council pay and display car parks when a valid badge is correctly displayed.
We have designated spaces in many of our car parks for drivers who have a valid Disabled parking badge. If these spaces are full, drivers with a valid Disabled badge can park free in any other marked bay. We do not allow parking on any yellow lines or in hatched areas within the car parks. All vehicles must park in a marked bay.
Car park defects
If you have noticed any defects on the authority's car parks, such as potholes, lights out, glass, overgrown hedges etc, please report the problem to our customer contact centre via email or telephone 0300 123 5020.
Faulty ticket machines
All ticket machines are now more modern, reliable machines which have a computer link that reports all faults to us immediately. If, however, you have noticed a faulty ticket machine and wish to report it then please contact us on 0300 123 5020.
If you have lost money in a ticket machine and wish to apply for a refund, you will need to provide a copy of the ticket which you subsequently purchased to indicate that you had paid for your period of parking. If you provide a copy of this requested ticket and we can verify a machine fault then you will qualify for a refund of the money you have lost in the machine.
A refund is only applicable where there have been audited faults; refunds are not applicable on unused tickets. This also applies to refunds on the RingGo pay by phone system.
The pay and display ticket machines do not give change - this isn't a fault
Other types of parking
Contract and permit parking
Please see the Contract and Permit Parking section for for car parks in Cheshire East that offer these services.