Doorstep information for businesses

On the 26 of May 2008 the Consumer Protection from Unfair Trading Regulations 2008 came into force. These regulations prohibit unfair commercial practices including:                          

  • 31 banned practices
  • misleading actions
  • misleading omissions
  • aggressive practices
  • contravening professional diligence: (Standard of special skill and care exercised, honest practice in that traders field and reasonably ‘good faith’ within that field of activity)

The Companies Act 2006 / Companies (Trading Disclosures) Regulations 2008 requires a trader who trades in a name other than his own (this only applies to sole traders and partnerships - all Companies must disclose their name regardless), must disclose on business documents (letters, written orders for goods or services, invoices, receipts issued in the course of a business and written demands for payments of debts) his own name/partners/company name/s and an address in the UK at which service of documents will be effective (in the case of a company its registered number and registered office address as well). Failure to do so is a criminal offence.

Further information on these regulations can be found at: