Business Rates (Non-Domestic Rates)

Essential maintenance

Due to essential maintenance, the Cheshire East online account service will be unavailable from 5:00pm Thursday 25 February to 9:00am Monday 01 March 2021. We apologise for any inconvenience caused.

Latest News

Coronavirus (Covid-19) help for business rates customers

Information for businesses about Covid-19 (coronavirus)

Business rates bills for 2021-22 

Following government guidance, we will not be issuing business rates bills for 2021-22 to customers until after the Budget announcement on 3 March.This may mean instalments will not start on 1 April. 

Temporary delays to refunds

We are currently in the process of changing over to a new payment system. Whilst the changeover takes place this will result in delays in customers receiving refunds during the period 11 January 2021 to 11 February 2021.

Please accept our apologies for any inconvenience that this unavoidable disruption to service may cause, this does not affect any COVID19 grant payments.

If you are currently expecting a refund for business rates we will process this as soon as possible. Please do not contact us until after 14 February 2021 when we expect normal service to resume

Have you received an Empty Property Rates Review letter?

Complete the review form to update our records.

Business Rates Scam

We have been made aware of a scam in which a ratepayer was tricked into handing over funds to a fake collection agency. They were made to believe they owed more than £700 in unpaid business rates.

You can check your Cheshire East account to find out if you owe money and how to pay it. Or you can contact the Council if you have doubts about a phone call demanding payment.

You can find more information on Business Rate scams from the Valuation Office or see our information about business rates and the recovery process

Contact us

Contact Business Rates online

Business Rates Team available for telephone enquiries:

Monday - Friday
9:00 - 13:00

0300 123 5013

Revenues Service
Cheshire East Council
PO Box 622

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