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How to Pay your Penalty Charge (Parking Fine)

Pay a Penalty Notice Online

Pay a penalty charge notice ( PCN ) quickly and easily using the online penalty charge payments facility. All you need is a debit or credit card and the PCN number of the ticket recieved. This is printed at the top of ticket recieved when the offence took place and begins with the letters GA:

Example Parking Charge Notice (PCN) highluighting the location of the PCN number

Two levels of Penalty Charges apply - one for “higher level” contraventions and one for "lower level" contraventions. In each band, there is a discount of 50% for payment within 14 days. The required payment is detailed on the PCN issued at the time of the offence. The banded charges are as follows:

  Initial Charge Level of Charge paid within 14 days Level of Charge after 56 days
Higher level £70 £35 £105
Lower level £50 £25 £75

Other Payment Methods

Telephone

24 hour hotline payments using debit card/credit card payments can be made by ringing telephone number 0300 123 5039. Please ensure that you quote the PCN number. Do not end the call until you have issued with an authorisation code as this confirms that your payment has been made successfully.

Post

Cheques/postal orders to be made payable to "Cheshire East Borough Council" and sent to:

Cheshire East Borough Council Parking Services
Town Hall
Macclesfield
SK10 1DS

or

Cheshire East Borough Council Parking Services
Pyms Lane
Crewe
CW1 3PJ

Please enclose payment slip and ensure that you quote the PCN number. Do not send cash. Post dated cheques will not be accepted.

In Person

Debit or credit card, cheque or cash payments can be made in person at:

  • Lyceum Theatre, Heath Street, Crewe
    Opening hours: Monday to Saturday, 10am to 6pm
  • Nantwich Customer Service Centre, The Civic Hall, Beam Street, Nantwich
    Opening hours: Monday to Friday,  9am to 5pm and  Saturday 9am to 4pm.
  • Town Hall, Market Place, Macclesfield
    Opening hours: Monday - Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm 

Cheques should be made payable to "Cheshire East Borough Council". Please ensure that you quote the PCN number.

Contacts

Parking Enquiries
0300 123 5020
customerservices3@cheshireeast.gov.uk

Cheshire East Council  Telephone: 0300 123 55 00
Westfields, Middlewich Road, Sandbach, CW11 1HZ
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