Personalisation - Evaluation of Responses

Cheshire County Council ran a consultation on the Personalisation of social care services from 17 November 2008 to the 16 February 2009. A total of 600 individual responses were received together with formal responses from organisations within Cheshire. Six public meetings were also held in January and February 2009 together with six roadshows at a range of locations across the County.

The Consultation Evaluation Report has been produced to summarise the feedback that was received and to give Cheshire County Council’s response to issues raised.

It is important to underline that because Cheshire County Council was replaced by two unitary councils Cheshire East and Cheshire West and Chester on 1 April 2009, the findings from this consultation can only take the form of recommendations to the new Councils.

What is Personalisation?

Under Personalisation of Services, people will be allocated points according to their level of need during the assessment process. These points will then be converted into a sum of money (a personal budget) which they can spend on services how they want (within certain controls). This will allow people much greater choice over how their needs are met and will allow them to tailor their support to their individual requirements. Help will be available with these decisions if it is required.

The criteria for who receives social care will not change (those with critical or substantial needs) during this process and the overall level of funds allocated to social care will remain the same. However, there will be changes to the general charging process as a result of adopting this model.

More Information about this Change

Cheshire East Council  Telephone: 0300 123 55 00
Westfields, Middlewich Road, Sandbach, CW11 1HZ
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