Stop Abuse of Vulnerable Adults
What do I need to do?
If you think you're being
abused or another vulnerable person is being abused phone
0300 123 5010 (8.30am to 5pm Monday to Thursday,
8.30am to 4.30pm Friday)
0300 123 5022 (all other times including bank
If you are in any doubt about whether it is
abuse or not - please call.
If the person is at immediate risk of harm
contact the Emergency Services by ringing 999.
Hearing and speech impaired textphone users should use Text
Relay, the national telephone relay service. Dial
18001 before the telephone number or
18000 in an emergency.
Calls will be treated with respect and in confidence. If
you feel unable to give information about yourself you can
report abuse anonymously. We will respond to the matter as a high
What will I be asked?
You will be asked for basic information about the person you are
concerned about, and who is the alleged abuser. You will be asked
about yourself, and what you heard or saw. Information will be
shared on a “needs to know” basis, you will be kept informed
about who has to be told.
What will happen next?
The relevant agencies will
work with the person who may be being abused, to find
out what has happened, and what action the person wants taking
Who is vulnerable?
Anyone who is aged 18 or over who is unable to take care of
themselves or protect themselves from significant harm.
What is abuse?
Abuse is any action that harms another person.
Anyone can be an abuser. It is often someone who is known and
We also have information about Mental
Capacity including choices that are available which relate to
advanced decisions to refuse medical
treatment and Lasting power of