Stop Abuse of Vulnerable Adults

What do I need to do?

AdultAbuse, See it, Hear it, Report it! We need your help to make it stop.If you think you're being abused or another vulnerable person is being abused phone
0300 123 5010 (8.30am to 5pm Monday to Thursday, 8.30am to 4.30pm Friday)
0300 123 5022 (all other times including bank holidays)

If you are in any doubt about whether it is abuse or not - please call.

If the person is at immediate risk of harm contact the Emergency Services by ringing 999.

Hearing and speech impaired textphone users should use Text Relay, the national telephone relay service. Dial 18001 before the telephone number or 18000 in an emergency.

Calls will be treated with respect and in confidence. If you feel unable to give information about yourself you can report abuse anonymously. We will respond to the matter as a high priority.

What will I be asked?

You will be asked for basic information about the person you are concerned about, and who is the alleged abuser. You will be asked about yourself, and what you heard or saw. Information will be shared on a “needs to know” basis, you will be kept informed about who has to be told.

What will happen next?

The relevant agencies will work with the person who may be being abused, to find out what has happened, and what action the person wants taking next.

Who is vulnerable?

Anyone who is aged 18 or over who is unable to take care of themselves or protect themselves from significant harm.

What is abuse?

Abuse is any action that harms another person.

Who abuses?

Anyone can be an abuser. It is often someone who is known and trusted.

Further information

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We also have information about Mental Capacity including choices that are available which relate to advanced decisions to refuse medical treatment and Lasting power of attorney.

Contact Us

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