Contact Adult Social Care

If you contact us, we’ll ask what problems you are facing and how you currently manage them.

We may then arrange to find out what your needs are and what kind of support might work best for you.  You can call us to discuss support for yourself, someone you care for, or just someone you know.

Your first step is to:

  • Ring us on: 0300 123 5010
  • Visit one of our offices:
    • Congleton – 2nd Floor Riverside Mill, Mountbatten Way, Congleton, CW12 1DG
    • Crewe - Delamere House, Delamere Street, Crewe, CW1 2JZ
    • Macclesfield – Town Hall, Macclesfield, SK10 1EA
    • Wilmslow – 1st Floor Dean Row Centre, Ringstead Drive, Wilmslow, SK9 2HA
  • Or you can also  Request an Assessment or Contact Online.

You can also contact us if you just need advice. There is no charge for this.

It is particularly important to call us if you are worried about someone’s safety because they are vulnerable or might be being abused.

Out of Hours - Emergency Social Care Support

If you need emergency social care support out of normal working hours, please contact our Out of Hours Team on 0300 123 5022.  This operates between 17:00 and 08:30, and 24 hours at the weekends and bank holidays. An experienced social worker will be on hand to listen to the problem and take action where necessary.

Download a printable Cheshire East essential numbers poster