Community and Flexible Transport Services

Cheshire East supported bus service review

The consultation closed on 26 July. Please see the Cheshire East supported bus review page for further information.

Community, voluntary and flexible transport services include services for older people, disabled people or people who do not have access to a car and who live in rural areas without bus services.

Flexible Transport

Flexible transport is a 'demand responsive' transport solution which provides an alternative means of travel for older and disabled people so that they may access their nearest village or town for essential services, such as basic shopping needs, accessing health care and social facilities or maybe banking and financial services.

The Flexible Transport service works on a demand responsive basis making around 50,000 journeys each year. All journeys must be pre-booked so that routes can be planned efficiently.

The service works best for local journeys that are flexible with respect to time. The more flexible customers can be with their journey times, the more likely it is the operator will be able to meet their request and the requests of other customers.

As with public transport, you should expect to travel with other passengers who may be going to different destinations. As a result of this, journeys will often take longer than expected and you should allow for this when making a booking request.

Flexible Transport Schemes in East Cheshire

Accessibility Officer Contact Details

For further information about Community and Flexible Transport schemes in Cheshire East, please contact the Accessibility Officer as below:

Transport Service Solutions
Floor 1, Municipal Buildings
Earle Street
Crewe
CW1 2BJ

Contact us



0300 123 5020

Monday to Friday 8:30 to 17:00

Postal Address only:

Transport Service Solutions
Floor 1, Municipal Buildings
Earle Street
Crewe
Cheshire
CW1 2BJ

For Bus and Train times call Traveline 0871 200 22 33 calls cost 12p per minute plus your phone company's access charge.

The English Traveline call centre opening hours are 7am to 10pm every day except for: Christmas Eve (closing at 8pm), Christmas Day (closed), Boxing Day (9am to 5pm) and New Year’s Day (9am to 5pm)


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