Adult carers' assessment and eligibility

An adult carer’s assessment will look at the different ways that caring affects your life and work out how you can carry on doing the things that are important to you and your family.

Your physical, mental and emotional wellbeing will be at the heart of this assessment. As a result of the assessment, you may be eligible for support.

We will also offer you advice and guidance to help you with your caring responsibilities and maintain your own wellbeing.

Adult carers' Assessment form (PDF, 389KB) - this shows the type of questions we ask you.

To find out more contact Adult Social Care:

  • 0300 123 5010
    (Monday to Thursday 9:00 - 17:00 and Friday 9:00 - 16:30)
  • 0300 123 5022
    (out of hours including bank holidays)

It is particularly important to call us if you are worried about someone’s safety because they are vulnerable or might be being abused.

After your carer's assessment

All the information gathered during your assessment will help us to make a decision as to whether you have eligible needs for support from the Council. We do this by using the national eligibility criteria for carers.

If you have eligible needs, the Council will then agree with you which needs you want the Council to meet. Eligible needs can be met by providing:

  • advice and/or information or supporting you to make use of community resources, carer specific services and/or
  • support provided directly to the cared for person.

If your needs cannot be met by these solutions, a carer’s personal budget may be used to pay for additional support.  The Council will work with you to develop a support plan to meet your needs and achieve your outcomes.

Even if you have no eligible needs, there are a range of community services available to you and you will be offered information and advice to support you in your caring role.

Forward planning and social care emergencies

During a carers' assessment, there is an opportunity to discuss what plans may be needed if you can't be there to provide support at short notice or in an emergency.  

CarersUK provides information planning for carer emergencies.

In addition, carers can sign up to the Carers Alert Card for Emergencies (ACE) scheme.

The Cheshire East Carers’ ACE (Alert Card for Emergencies) scheme is run by Peaks and Plains Trustlink Service and provides support and peace of mind for carers and those they care for in an emergency.

An ACE card with an emergency contact number is given to every carer who signs up, and an emergency plan is agreed. This gives details of family members or friends who can be contacted if the carer has an emergency. 

Contact us

Adult Social Care

  • 0300 123 5010
    (Monday to Thursday 9:00 - 17:00 and Friday 9:00 - 16:30)
  • 0300 123 5022
    (out of hours including bank holidays)

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