Ways to tell us what you think

The general contact us form can be used for comments, compliments, complaints and suggestions relating to Live Well and the Local Offer for Special Educational Needs and Disability ( SEND ).

Feedback for individual services

Each service record has a ‘Leave feedback’ button if you wish to comment on an individual service. If you know of a service that is missing from the directory, use the “suggest a service” button at the top of the page to let us know. If you are a parent or carer and would like to be further involved in developing local support, please contact the Cheshire East Parent Carer Forum. They will be able to talk to you about how they work with the local authority, education, health and other providers to make sure that services meet the needs of children and young people with SEN and their families.

We will publish a summary of the feedback that we receive each year. All of the feedback that we publish will be anonymous.

What we would like to know

Live Well Cheshire East and our Local Offer for SEND undergo constant development. Your feedback will help us to develop it to better meet your needs, so please let us know what you think.

In particular, please tell us if you have any compliments, comments, complaints or suggestions relating to:

  • Live Well and/or the Local Offer in general, including any ideas for improvement or information on broken links
  • how easy the information is to find and understand
  • how the Local Offer for SEND has been developed or reviewed
  • the quality of services in Cheshire East for children, young people and their families
  • any potential gaps in services

Cheshire East Council works in partnership with other organisations to deliver services and our Local Offer for SEND , so please be aware that we may need to share your feedback and information with them.

Other ways to share your views

Local Events

Every year, Cheshire East Council and its partners (including health commissioners, parent groups and voluntary organisations) organise a number of engagement events, surveys and other methods to collect the views of local residents regarding services for children and young people. 

Details of upcoming and recent events will be published here.

Cheshire East SEND Provision - Parent Carer Consultation: At the end of 2016, Cheshire East Council and the Cheshire East Parent Carer Forum held a number of engagement sessions to gather parent carers’ experiences of SEND provision, the Education, Health and Care (EHC) needs assessment process and transport.  

We are currently analysing the large amount of feedback that was collected at these events and further information on next steps will be published soon.