Inspection and registration of care services

The Care Quality Commission (CQC) registers, inspects and reviews all adult social care and healthcare services in England in the public, private and voluntary sectors. This includes care homes, nursing homes, home care agencies and various NHS services. When considering a care home, a care home with nursing or home care agency, it’s always a good idea to check their inspection reports. The CQC has also started publishing quality ratings. These are both available on the CQC website

For any enquiries or to register a concern or a complaint, contact the CQC .

Or write to: The Care Quality Commission, Citygate, Gallowgate, Newcastle-upon- Tyne, NE1 4PA.