Consumer and Legal Information: Consumer Advice, Law, Travel and Welfare & Benefits

We think you will find the following links useful, but please note that Cheshire East Council accepts no responsibility for external sites or their contents.

S = Subscription service brought to you free of charge by Cheshire Libraries.

Consumer Information and Advice

• BBC Watchdog 
• British and Irish Ombudsman Association Lists ombudsmen and other complaint-handling bodies
• Cheshire Trading Standards
• Citizen's Advice Bureau Provides a wide range of tips and advice on the most common issues and how to solve them
• Consumer Direct Free national advice and information line from the DTI
• Good Garage Scheme Aid to finding local, independent garages. Garages are rated using feedback provided by members of the public. Customer comments are posted on the website.
• How to Complain Independent and free site that helps you to complain effectively
• Martin Lewis' MoneySavingExpert.com Advice on the cheapest ways to buy all sorts of goods and services
• National Debtline Debt advice
• Net House Prices Latest house prices for England, Scotland and Wales
• Office of Fair Trading Home of the Office of Fair Trading
• Which? Online S  Available only in libraries

Law

• Advice Now Making sense of the law and your rights
• Citizen's Advice Bureau
• Common Legal Problems Law Society guides to common legal issues, written in plain English
• Community Legal Advice Free legal information (formerly The Community Legal Service)
• The Court of Justice of the European Communities
• European Court of Human Rights
• Family-solicitors.co.uk Guide to family and consumer law, with links to finding a solicitor in this field
• Her Majesty's Courts Service
• Judiciary of England and Wales
• Legislation.gov.uk A single legislation service which replaces the OPSI and Statute Law Database websites. Provides a wide range of legislation including Public General Acts, Local Acts and Statutory Instruments.
• Solicitors-Online Law Society advice on finding the right lawyer in your area
• UK Legal Documents

Travel

• Antor Association of National Tourist Offices website, with 90 member countries
• Barry Doe's site Lists addresses of bus companies in England, Ireland, Scotland, Wales, the Channel Islands and the Isle of Man
• World Travel Guide including World Airport guides
• Cybercafes Worldwide
• European Railway Links
• Eurostar
• FCO Official travel advice from the Foreign and Commonwealth Office
• Liverpool Airport
• Lonely Planet Aimed at the independent traveller
• Manchester Airport
• Rail Europe
• Rough Guides Travel
• Time Out
• Transport Direct Road and public transport information
• Traveline Includes National Express coaches, the Trainline, National Rail Enquiries and all forms of public transport in England, Wales and Scotland
• UK Passport and Identity Service Includes information on applying for a passport
• Virtual Tourist Photos, recommendations and tips from real travellers
• Visit Britain Home of the British Tourist Authority
• xe.com Universal Currency Converter

Welfare and Benefits

• Citizens' Advice Bureau
• Community Legal Service Direct - Welfare Benefits Online guide to welfare benefits, with a downloadable option
• Department for Work and Pensions Services and Benefits List of benefits and services provided by the Department for Work and Pensions
• Disability Rights and Advice
• HM Revenue and Customs Information on benefits and credits
• Multikulti Information, advice, guidance and learning materials in community languages
• Stonewall Welfare information for lesbians, gay men and bisexuals