Library Services Directory D-L
Cheshire East Council

Library Services Directory

Choose from the letters below for more information about the Library Service and what it offers.

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Day Centres
Please visit the Elderly People's Homes pages for details of services offered by Cheshire East Libraries.

Deaf and hard of hearing
Library staff are trained to appreciate the needs of deaf and hard of hearing library users, and while there are very few staff who can use British Sign Language they will do their best to communicate by the most appropriate method.
Larger libraries are fitted with an induction loop at the counter or enquiry desk. Some libraries are equipped with minicom textphones, and there is also a general textphone number at Library Headquarters.
There is a special collection on deafness, located at Library Headquarters but accessible through any library in Cheshire East, where catalogues of the collection are also available. The collection includes British Sign Language learning materials in a variety of formats, open captioned videos (which need no special caption reader to access them) and a range of books on deafness issues. DVDs, which are available in most libraries, almost always have captions and again do not need a caption reader. Most of the videos available in the libraries have closed captions, which means that they do need a video caption reader. We have a few of these caption readers available for loan.

Disabilities
Wheelchair access is provided in all libraries, except at Prestbury, where adaptation would be extremely difficult. All libraries with more than one public floor have lifts.

Special facilities are available for visually impaired people and induction loops are in most libraries for people who are deaf and hard of hearing. Special resources include large print and talking books available in all libraries. Some of our larger libraries provide additional resources such as Supernova.

There is a special collection of books and other materials for children with special needs, as well as basic skills collections for adults who would like to improve their literacy and numeracy skills.

We also offer a Books on Wheels service for those who are unable to visit a library themselves. Please ask at your local library or phone the Information Point number 0845 11333 11.

The Arts Service provides information on disability arts.

DVDs
DVDs are available from libraries for loan on a weekly basis. There is a charge for this service. The current charges are listed in the Library Charges leaflet, on display in all libraries.

Education Library Service
The Education Library Service (ELS) in Winsford serves primary, secondary and special school teachers in subscribing schools. Services include: project collections, audio-visual resources, guided reading sets, theme fiction, training, resource lists, primary school library book exchanges via a mobile library, and advice on a range of school library management issues. ELS also advises on the most effective use of learning materials to support the needs of teachers and help them to deliver the curriculum effectively to all pupils.

Elderly People’s Homes
All residential homes can be provided with a collection of books. Provision of the service is based on the home signing up to a range of responsibilities. Please contact your local library for further details.
Reminiscence boxes are available for loan to Elderly People’s Homes and similar organisations. These are themed collections of artefacts, books and other materials which can be used to stimulate discussion in a group setting.
Fully Booked boxes (themed collections of books designed for use by groups in an Elderly People's Home setting) are also available.

Emails
All our libraries have People’s Network computers.  You can send and receive emails. Computers may be booked for one hour a day free of charge.

English as an Additional Language
Books and tapes / CDs on learning English as an Additional Language (EAL) can be borrowed or reserved at any library. Libraries can also offer information on local courses. Books in foreign languages can be found at the following libraries and a list of foreign language books is available (Excel 121KB):

Adult Books:
Polish at Crewe Library and Macclesfield Library
Children’s books:
Polish at Crewe Library
Bengali at Crewe Library

The range of languages stocked varies according to demand.
Some Western European books (French, Spanish, Italian, German) are also in stock at larger libraries.
There is a World Cinema collection at Macclesfield library.

Events
Details of events at your library can be found on their individual web page. All libraries hold weekly rhyme or story times for pre-school children. You can also find information about events across Cheshire East in the What's On online guide. Find information about library activities and news on our latest news page.

Exhibitions
Some libraries offer free exhibition spaces and facilities for display. These are very popular and frequently booked up well into the future. The library will arrange insurance of exhibits - all we ask in return is 10% commission plus VAT on items sold.

We also have meeting rooms and tea and coffee making facilities for community groups and businesses.

If you wish to use these facilities, please ask a member of staff for details.

Family History
Family history research has become very popular and larger libraries have access to many materials to help with family history research.  As well as the traditional book sources, some libraries have copies of the local IGI (International Genealogical Index), trade directories (eg Kellys), census materials etc.  Further family history resources can be found online and you can book time on the public access computers available in all Cheshire East libraries.  Ancestry.com is available for use on library computers only via our Virtual Reference Library. For further information contact your local library.

Fax
You can send and receive faxes at most libraries. There is a charge for this service. The current charges are listed in the Library Charges leaflet, on display in all libraries.

Finding your nearest library
You can find out where your nearest Cheshire East library is and details of Mobile Library routes online. View locations on our interactive libraries map.

Fines
Fines become due for items returned late to the library. Fines can be avoided by renewing items by phone, fax, post, the online catalogue or in person.

Foreign Language Fiction
Cheshire East libraries hold a selection of fiction titles in foreign languages. Our foreign language fiction list (Excel 121KB) shows details of the titles by language and the libraries where they are held.

How to get to the Library
Each library's web page has details of how to get there, as well as parking information.View locations on our interactive libraries map.

Information Points
Nine Cheshire East Libraries have Information Points. Staff will answer any query and can link you directly to any Council Service and can also help you contact other public services. You may visit an Information Point in person during the library's normal business hours.

Internet – visit the Computers information for more details.

Joining the library
Joining the library is free for everyone young or old!  Simply complete the online registration form or pop into a library. When joining in person, or using the library for the first time if you joined online, you will need to bring along an item of identification. It must show your name and address, for example: Driving Licence, Medical Card, receipted Gas, Water, Phone, Council Tax or Electricity Bill, Bank Statement, or Building Society Pass Book.
You will also have access to our People's Network computers, which are free to use for one hour each day. Terms and conditions of use apply (PDF 46KB).

Joining if you are under 16...
You can either be accompanied by your parent or carer who must bring along one form of identification and sign your joining form OR your parent or guardian can sign your form at home and send the necessary identification with you. 
If you would like to use our People's Network computers you will need your parent or carer to sign a parental consent form (PDF 46KB). The computers are free to use for one hour each day. Terms and conditions of use apply (PDF 46KB).

Once you have joined you can use your Library Card in all Cheshire East and Cheshire West & Chester Libraries.

Large Print books
All libraries in Cheshire East have a selection of books printed in large type to make reading easier and more comfortable for those with poor eyesight. If you require a particular title, please ask the staff for assistance or search the Library Catalogue Reservations of large print books are free for people who have difficulty reading standard print.

Leaflet Service
Whatever you need to know, we probably have a leaflet all about it!  Whether you need information about money, measles, seat belts or suntans, please visit the Leaflet Index online or at your local library. The staff will ensure that a leaflet is posted to you from our central supply free of charge.  Pop into your local library to find out what’s available.

LEARN partnership
The Libraries for Educational Access Regional Network (LEARN) is a partnership between all the public library authorities, the University of Chester and many of the colleges across Cheshire East, Cheshire West & Chester, Warrington, Halton and Wirral. If you are registered at any of the libraries in the partnership you can access the other libraries in the scheme for reference and study purposes.

Leisure Card
If you receive one or more eligible benefits or rebates you can save money on library services with a Cheshire Leisure Card. Just take one form of identity and proof of your benefit or rebate received to your local Cheshire East library. Your Leisure Card doubles up as your library membership card allowing you to borrow films, music, games and talking books for less. If your partner qualifies for a Cheshire Leisure Card, you can also apply using your partner's documentation plus a jointly named document such as a rent book, Council Tax bill or bank book. For terms and conditions ask at the library.

Library events
Details of events at your library can be found on their individual web page. You can also find information about events across Cheshire East in the What's On online guide. Find information about library activities and news on our latest news page.

Literacy
Cheshire East Libraries provide services to help adults to read and write better. The children's summer reading challenge encourages children to continue and improve their reading during the holidays. Bookstart and Bookcrawl create a love of reading from an early age.

Local History Studies
Most libraries have some material relating to their immediate locality. Larger libraries have books, pamphlets, trade directories, maps and - on microfilm - local newspapers, census returns and parish registers. The Central Collection, the main collection of books and pamphlets relating to the county is kept at the Cheshire Record Office, which has an online Local Studies catalogue covering the full range of local history sources, both in Cheshire East Libraries and at the Record Office, and Picture Cheshire, our main collection of digital images. Macclesfield Library provides a local studies leaflet (PDF 34KB) showing local studies sources held in the library.

Lost Library Cards
If you lose your library membership card it is worth checking whether it has been handed in at your local library. There is a charge for a replacement adult card at any computerised library, including Mobile libraries. If you need a replacement card you will need to bring one form of identification to your library. The charge for a replacement adult card is £1.50 (75p for Cheshire Leisure Card holders).

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Cheshire East Council  Telephone: 0300 123 55 00
Westfields, Middlewich Road, Sandbach, CW11 1HZ
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