Frequently Asked Questions about Cheshire East Libraries

Here we hope you find the answer to any questions you may have about the library service. If your question is not answered please contact us.

Getting started with Libraries

• How can I join the library?
• How can I find out where my nearest library is?
• How can I find out how to get to the library?
• How can I find out about library events?

Borrowing items from the library

• Which libraries can I borrow from?
• How many items can I borrow?
• How long can an item be borrowed for?
• How do I renew my loans?
• How many times can an item be renewed?
• How much do I have to pay if I return items late?
• How can I reserve an item?
• How much does it cost to reserve an item?
• How will I know when a reserved item is ready for me to collect?
• How much does it cost to borrow a DVD?
• How much does it cost to borrow a CD?
• How much does it cost to borrow a computer game?
• How can I find a specific book?
• I need a set of play scripts for a theatre group. Can you help?
• I need a set of music scores. Can you help?
• Can I borrow ebooks from the library?

Online Library Services

• How can I find out my PIN?
• Can you send me a reminder to let me know my loans are due back?
• How do I reserve an item online?
• What is the Virtual Reference Library?
• Can I use a computer in a library?

Services at the Library

• Do you have any events for children in libraries?
• What is Bookstart?
• What is the Bookstart Bear Club? (PDF, 84KB)
• What is the Books on Wheels Service?
• What is the Education Library Service?
• Do you have any services for visually impaired people?
• How can I use the mobile libraries?
• I have a family history enquiry. Can you help me?
• I have a local history enquiry. Can you help me?
• Do you have any material in foreign languages?
• I’d like to join a reading group, are there any in libraries?
• Can the library help a reading group that meets in people’s homes?
• How much does it cost to send a fax?