Home Safety service

Small repairs and practical tasks to help older people remain living safely in their own home

The Home Safety service is part of Care & Repair. Our team of handypersons and reputable contractors provide "that little bit of help" with jobs around the home for older and disabled people living in their own homes.

People who have used our service in the past have told us that the service is valuable to them because:

They can't do the jobs themselves any more
They don't have family nearby who can do the jobs for them
Finding a contractor is difficult and they don't know who to trust
They can't afford the prices that contractors often want to charge for small jobs

Ways in which the Home Safety service can help:

Home safety checks and giving you tips on staying safe in your home
Jobs to prevent slips and trips -including fixing down carpets, rugs and trailing wires, and treating slippery paths
Small repairs around the home - including plumbing and joinery repairs
Fitting security measures - including door chains, new door locks and window locks
Fitting grab rails and handrails
Jobs to prevent the need for climbing - including changing light bulbs, fitting curtain rails and changing curtains
Fitting 'key safes' so that carers can visit you at home
Moving furniture around the home - including bringing beds downstairs, and assembling flat-pack furniture
Low-level garden maintenance - including garden tidying and grass cutting (seasonal only)

There are some jobs we can't do, such as electrical work and working at height

What does the service cost?

It is a low cost service, costing £12 per visit (extra charges may apply for gardening - we will provide you with a quote for the job that you need doing). The maximum amount of time we normally allocate to a job is 2 hours, so that we can help as many people as possible. The handyperson will try to carry out as many jobs as he can in that time, but we may need to make a referral for another visit.

You also pay for any materials that are used - you can either provide them yourself, or we can provide our materials. We don't make a profit on materials - you pay exactly what we pay.

If it's a very small job such as changing light bulbs, then we won't charge you for the visit.

Is there a waiting list?

We try to prioritise works according to how urgent they are and if someone is at risk of falling or having an accident if its not done quickly. Normally we aim to carry out urgent works within 1 week, and other jobs as soon as possible after that - you shouldn't wait any longer than 3 weeks.

Contact The Private Sector Housing Team

If you would like to use our service, or to find out more information, please contact us on 0300 123 5017 (select Option 3) or email us at careandrepair@cheshireeast.gov.uk.