Flood incident investigations and reporting

On becoming aware of a flood in our area, we will, to the extent we consider necessary or appropriate, investigate the causes and any actions to be taken to reduce future risk.

For flooding incidents deemed to have locally significant adverse consequences, we will conduct a flood incident investigation. A flood event with locally significant adverse consequences is one which has had, or could have had if action had not been taken, one or more of the following impacts:

  • caused internal flooding to a property used for residential or commercial purposes
  • resulted in major disruption to the flow of traffic
  • posed, or could have posed, a risk to human health
  • adversely affected the functioning of critical infrastructure
  • caused harmful impacts to the environmentally and / or socially important assets
  • there is repeated flooding of the same location that is considered to have significant consequences.

The relevant risk management authorities will be advised of the results of the investigation.

In the event of multiple flood incidents being reported, we will prioritise post incident reviews and subsequent investigations, based upon the perceived potential risk to the community as a whole.

Where a flood incident investigation is not required

Where a flood incident review indicates that a flood incident investigation is not required, the findings of the flood incident review will be communicated with the originator and shared with partner flood risk management authorities. The review will also be recorded to inform future flood risk management actions.

Contact us

Report a problem online

If you consider a highways issue to be dangerous, or an emergency, please call us on:

0300 123 5020
(8:30am – 5:00pm)

0300 123 5025
(after 5pm and before 8:30am, including weekends)

Highways
Floor 6
Delamere House
Delamere Street
Crewe
Cheshire
CW11 2LL

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