Street lighting in Cheshire East

Report a street light

Report a faulty street light

It is helpful if you have the column number (number clearly written on the lighting column itself) or a nearby house number to help us identify the street light at fault.

In Cheshire East there are:

street-lights
  • over 40,000 street lights

Street lighting repairs

Street lighting repairs are made on a priority basis, with highest priority being given to faults presenting the greatest risk.

We are sometimes required to liaise with electricity providers to resolve a fault which can take:

  • Up to 20 working days for multiple faults from point of contact with the electricity provider (not the date when the fault was reported to us)
  • Up to 25 working days for a single fault from point of contact with the electricity provider (not the date the fault was reported to us)

Cheshire East Council maintain approximately 40,000 street lights and 4,000 illuminated signs or bollards across the Borough. We are responsible for the installation, maintenance and repair of all adopted lighting units.

Street lighting that is not our responsibility

Some street lights are owned and maintained by Parish or Town Councils and Housing Associations and maintenance of street lights in some new developments or private roads are the responsibility of other organisations. We will advise on the ownership of these lights when possible.

Contact us

Report a problem online

If you consider a highways issue to be dangerous, or an emergency, please call us on:

0300 123 5020
(8:30am – 5:00pm)

0300 123 5025
(after 5pm and before 8:30am, including weekends)

Highways
Floor 6
Delamere House
Delamere Street
Crewe
Cheshire
CW11 2LL

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