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Noise Pollution

There is a variety of work undertaken by Environmental Health, which deals with the issue of noise and its control.

Complaints about Noise

Did you know that you can’t make as much noise as you like between 07:00 and 23:00 or that officers from the Local Authority can enter your property, remove any equipment that they think was or could be the cause of noise nuisance?

The Environmental Health Division receive hundreds of noise complaints each year, all of which are dealt with under the Environmental Protection Act 1990; Statutory Nuisance provisions.

Due to the nature of the legislation it is necessary for all complaints to be subject to a standardised investigation procedure that requires evidence gathering by both the complainant and officers from Environmental Health.

Upon investigation it may be the officers professional opinion that the matter complained off is not severe enough to be classified a Statutory Nuisance, in which case all parties will be informed and the case closed.

In cases where a problem cannot be rectified informally, then formal action can be taken; this work is carried out in accordance with the Council's Enforcement Policy.Formal Action may result in the service of an Abatement Notice, seizure of noise making equipment or prosecution and fines.  In addition to this plans are in place to allow the service of fixed penalty notices for noise and also to issue Anti Social Behaviour Orders in conjunction with successful prosecutions.

For details of our noise complaint procedure or to review our advice on the most frequent complaint scenarios please visit our Noise Control- Making a Complaint page using the link below.

Domestic Noise

The majority of the noise complaints received by Environmental Health related to noise from domestic premises.  Domestic noise complaints cover a wide range of issues but the most common are dog barking and amplified music complaints.

The Environmental Health Division has a wide variety of options available in dealing with domestic noise complaints but mainly tries to solve problems informally.  Where this fails however and a statutory nuisance continues then formal actions will be taken in accordance with our Enforcement Policy. 

For general information on how we can deal with domestic noise complaints visit our Noise Control- Domestic Noise page using the link below.

Industrial/ Commercial Noise

Many of the noise complaints received by Environmental Health are related to noise from commercial and industrial premises.  Complaints related to noise from an industry process, entertainment noise and also burglar alarms at commercial and industrial premises.

For general information on how we can deal with industrial noise complaints visit our Noise Control- Industrial Noise page using the link below.

For details of our noise complaint procedure visit our Making a Complaint Page.

Burglar Alarms

Every year, the Environmental Health Division receive numerous complaints in relation to noise from Burglar Alarms.  In some cases the alarm can be dealt with informally by letter.  However, there are instances where alarms sound continuously or frequently for long periods of time causing disturbance to neighbouring properties.

In these circumstances the Environmental Health Division can take more direct action and silence the alarm by whatever means necessary although usually with a high cost to the owner of the alarm.

For more information on how we can deal with burglar alarms and details for our registration scheme, visit our Noise Control- Burglar Alarms Page.

Construction and Development

The Environmental Health Division play a proactive role in preventing noise pollution problems through the Building and Development Control functions.  For more information on the scope of this work please visit our Noise Control- Construction and Development Page.

Fireworks

It sometimes seems like bonfire night lasts for half of the year what with fireworks for 5th November, Weddings, Birthdays, New Years Eve and the various cultural festivals that take place throughout the year.

To view a copy of our general information leaflet on the safe and enjoyable use of fireworks visit our Fireworks page using the link below.

Education and Information

The Environmental Health Division regularly becomes involved in awareness raising exercises in relation to noise issues.

If you are interested in more detail on any of the campaigns that we run or would like more general information please contact the Pollution Control Team.

For a list of general information leaflets on noise, held by Environmental Health then visit our Noise Control- Education and Information Page.

Contacts

Environmental Protection
0300 123 5015
environmentalprotection@cheshireeast.gov.uk

Cheshire East Council  Telephone: 0300 123 55 00
Westfields, Middlewich Road, Sandbach, CW11 1HZ
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