Pest control for your home
What we treat
We treat mice and rats. If you have a problem with another type of pest, you can:
- contact a specialist pest control service
- treat it yourself
The British Pest Control Association (BPCA) provides information on identifying common pests and how to treat them and finding a specialist contractor.
How much it costs
We charge £46 for our treatment, which includes our call-out charge for up to 3 visits.
You can pay by debit or credit card when you book your appointment.
Telephone advice is free.
How to book an appointment
To arrange a visit, please phone 0300 123 5015 from Monday to Friday between 8.30am to 5.00pm or send us an email and a customer services advisor will call you back. Treatment is only available from Monday to Friday during normal office hours.
If you can no longer make your appointment, please call us on 0300 123 5015 to reschedule. You must do this by 5.00pm on the day before your appointment. We don’t refund the cost if you cancel your appointment.
What happens next
A pest control officer will visit at the agreed time period to look at the infestation and carry out the appropriate treatment, if required.
They might need to come back for a return visit. The officer will let you know if this is required at the time of treatment.
How to improve treatment success
You can increase the success rate of the treatment by:
- making sure you keep all revisit appointments
- not interfering with or repositioning any bait stations
- keeping children and pets away from bait stations at all times
- removing all potential food sources eg bird feed in the garden
- following all other instructions given by the pest control officer
For further information, please contact the pest control team.