Rate this page
We value your feedback. How do you rate this information?

Protecting Children

If you think a child is being abused

If you have concerns about a child's welfare, or feel that they may be being abused, please call our Children’s Assessment Team on 0300 123 5012. 

If you need to contact someone out of hours and you believe it to be an emergency that can't wait, please call our Emergency Duty Team on 0300 123 5022.  Alternatively, in an emergency, phone the police on 0845 458 0000.

For more information about how to spot child abuse, please refer to the Safeguarding Children section or go to Cheshire East Local Safeguarding Children Board’s Child Protection Procedures

Help for Families

Sometimes for one reason or another a family cannot resolve some of their problems and need extra help and support. The sooner these problems can be identified the better it is and this is where the Common Assessment Framework ( CAF ) can help. The CAF is a way of working that is designed to help you at these times - it can make problems easier to understand and quicker to solve.


Help us to Keep Children Safe and Support Families

Behave Yourself (PDF, 235KB) is a leaflet is produced by the NSPCC and is about parenting. It offers advice on how to get children to behave well and sets out 10 steps that should help you to achieve a well-behaved child. The leaflet also details other family orientated organisations that may be of assistance and how to contact them.

Have Fun and Be Safe (PDF, 864KB) is a guide produced by the NSPCC to help parents and carers choose children’s activities. It has sections on what you should look into such as their acceptable behaviour guidelines and things that you should be wary of. The leaflet also has contact details for the NSPCC and other useful organisations.

Listening to children – A guide for parents and carers (PDF, 2.1MB) is a leaflet is produced by the NSPCC and is divided into the following topics:

  • Why listening is important
  • Listening to your baby
  • Listening as your child grows up
  • Listening to older children
  • Some talking and listening tips
  • Improving family communication
  • Some special difficulties
  • Helpful organisations
    It also has a section where parents talk about their experiences of communicating with their children and gives helpful tips.

Handle with Care (PDF, 635KB) is a leaflet produced by the NSPCC. It gives helpful advice on how to handle very young children with Do’s and Don’ts on how to handle them. It also has details on how to cope with the stresses of parenthood as well as organisations that you can contact in order to get help.

NSPCC Help and Advice - Advice on protecting children at home, internet safety, and much more

Internet Safety

There are various sites to support parents and carers in ensuring the safe use of the internet for their families.

Thinkuknow is a site that has pages aimed at different audiences, including parents, carers, teachers and children aged 5-16, giving information on suitable sites, how to report sites and users and resources when working with children.The Child Exploitation and Online Protection Centre is dedicated to eradicating the sexual abuse of children with lots of ways to help parents make their home internet safe.

Click Safe, Click Clever is a site designed to act as an everyday reminder of simple good behaviours, to help parents and your children avoid common risks online.

There are also leaflets available to help you learn more about the internet (PDF, 984KB), including mobile phones (PDF, 479KB), blogs (PDF, 818KB), downloading music (PDF,468KB) and social networking (PDF, 581KB).

Other useful information

  • If you are looking after a child for more than 28 days and you aren't a close relative then you must inform the Private Fostering team on 0300 123 5012. Private fostering is where a parent arranges for a child aged under 16 (or 18 where the child has disabilities) to be cared for by someone other than a close relative for more than 28 days. It does not apply where the child is placed by the Council, voluntary organisations, or as a result of certain court orders.
  • Spot Teen Abuse is a site giving advice to parents and young people at risk of or in an abusive relationship
  • Action for Prisoners’ Families (APF) is the national membership organisation for those interested in the well being of prisoners' families and wants every prisoner's family to get the support they would like and need. 
  • Kidscape offers a helpline offering support and advice to parents of bullied children
  • SafeNetwork offers useful advice for parents and carers on keeping your children safe.
  • Cheshire Local Resilience Forum has launched a new public awareness raising campaign - Help us to Help you, Be Prepared for Emergencies.
  • The Good Egg Guide (PDF, 3.2MB) covers all in-car child safety, including information on the law, care seats and more. 
Cheshire East Council  Telephone: 0300 123 55 00
Westfields, Middlewich Road, Sandbach, CW11 1HZ
| Home Page for Cheshire East Council | Site Map | Search this site | Help Page | Terms and Conditions | Feedback | Access Keys |