Family Information Service (FIS)
is a free,
impartial one-stop-shop service for parents/carers and young people
aged 0–19, providing accurate and detailed information on services
in Cheshire East, regionally and nationally. From childcare to tax
credits to guidance on bullying, the Family Information Service can
assist for all manner of queries, big or small. For more info on
what we can help you with download our Family Information Service
Factsheet (PDF, 106KB).
become part of the new 'front door' for children's Social Care and
will take all of the initial calls for the Cheshire East Consultation Service. Further
information with regards to the new service will be released over
the next couple of weeks but in the meant time if you have any
immediate concerns about the safety of a child then please call
0300 123 5012 (option2).
Cheshire East’s Family Information Service can be contacted
- Calling at local rates 0300 123 5033 between
8.30am and 5.00pm, Monday to Thursday, 4.30pm on a Friday. An
answer machine operates outside of these hours with messages
collected the next working day.
- Emailing us at firstname.lastname@example.org
Here are the policies relating to work of Cheshire East’s Family
Cheshire East Council's Family Information Service has been
awarded a Families First Quality Award
demonstrating a commitment to improving information and advice -
congratulations to all the team!
Latest Tweets from the Family Information Service
For the latest news and information, follow the Family
Information Service on Twitter. For those unable to use
Twitter, the latest information from the Twitter Feed is displayed
on this page. Please note that all links open in a new window.