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Customer Service Centres

Our Customer Service Centres provide face to face help and advice on Council services including Benefits, Council Tax, Planning, Licensing, Concessionary Travel, Waste and Recycling, Environmental Health and Development Management. 

Before you make your journey to visit us have you checked if you can Do it Online? We have a wide range of options to pay for, apply for and find out via our website. You can also access our council services and Direct.gov.uk on-line using our self-service computers in the Customer Service Centres, or ring us via our Essential Numbers page.

Crewe Customer Service Centre

Delamere House, Delamere Street, Crewe, Cheshire, CW1 2JZ
Opening Hours
  Monday Tuesday Wednesday Thursday Friday
Open 8.45 8.45 8.45 8.45 8.45
Close 17.00 16.00 17.00 17.00 17.00

Outside Delamere house is a pay car park, and the bus station is across the road.

Facilities available include wheelchair access, a Polish translation service and closed loop hearing system:

Icon to show that the centre is accessible to disabled users. Polish flag to show that Polish translation services are available. Icon to show the centre has a closed loop hearing system.

Macclesfield Customer Service Centre

Town Hall, Market Place, Macclesfield, SK10 1EA

Opening Hours
  Monday Tuesday Wednesday Thursday Friday Saturday
Open 08.45 08.45 08.45 08.45 08.45 Closed
Close 17.00 17.00 17.00 17.00 17.00 Closed

Macclesfield Town Hall has an open reception area, with a customer centre for members of the public to seek advice and help. We also provide public toilets, disabled toilets and computers open to the public.

Facilities available include wheelchair access and closed loop hearing system:

Icon to show that the centre is accessible to disabled users. Icon to show the centre has a closed loop hearing system.

Nantwich Customer Service Centre

IMPORTANT NOTE: Nantwich Customer Service Centre has now transferred to Nantwich library.

Sandbach Customer Service Centre

IMPORTANT NOTE: Sandbach Customer Service Centre has now transferred to Sandbach library . 

Cheshire East Council  Telephone: 0300 123 55 00
Westfields, Middlewich Road, Sandbach, CW11 1HZ
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