Customer Service Centres

Contact Centre

Our Contact Centre telephone lines are open 8.30am to 5.00pm Monday to Friday.

Customer Service Centres

Our Customer Service Centres provide face to face help and advice on Council services including Benefits, Council Tax, Planning, Licensing, Concessionary Travel, Waste and Recycling, Environmental Health and Development Management. 

You can access our council services and GOV.uk on-line using our self-service computers in the Customer Service Centres.

Crewe Customer Service Centre

Delamere House, Delamere Street, Crewe, Cheshire, CW1 2JZ
Opening Hours
  Monday Tuesday Wednesday Thursday Friday
Open 8.45 8.45 8.45 8.45 8.45
Close 17.00 16.00 17.00 17.00 17.00

Outside Delamere house is a pay car park, and the bus station is across the road.

Facilities available include wheelchair access and closed loop hearing system:

Icon to show that the centre is accessible to disabled users.Icon to show the centre has a closed loop hearing system.

Macclesfield Customer Service Centre

Town Hall, Market Place, Macclesfield, SK10 1EA

Opening Hours
  Monday Tuesday Wednesday Thursday Friday
Open 08.45 08.45 08.45 08.45 08.45
Close 17.00 17.00 17.00 17.00 17.00

Macclesfield Town Hall has an open reception area, with a customer centre for members of the public to seek advice and help. We also provide public toilets, disabled toilets and computers open to the public.

Facilities available include wheelchair access and closed loop hearing system:

Icon to show that the centre is accessible to disabled users. Icon to show the centre has a closed loop hearing system.

 Or get information on a range of Council services at the following Libraries:

Details of Council Offices if you have an appointment with an officer.

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