Customer Service Centres

Our Customer Service Centres provide face to face help and advice on Council services including Benefits, Council Tax, Planning, Licensing, Concessionary Travel, Waste and Recycling, Environmental Health and Development Management. 

You can access our council services and GOV.UK online using our self-service computers in the Customer Service Centres.

In cases where a Local Authority is mentioned, we can also verify Foreign Pensions.

Crewe Customer Service Centre

Delamere House, Delamere Street, Crewe, Cheshire, CW1 2JZ

Normal opening hours - Crewe customer service centre
  Monday TuesdayWednesday  Thursday Friday
Open 8.45 8.45 8.45 8.45 8.45
Close 17.00 16.00 17.00 17.00 17.00

Facilities available include wheelchair access and closed loop hearing system: Outside Delamere house is a pay car park, and the bus station is across the road.

Icon to show that the centre is accessible to disabled users.Icon to show the centre has a closed loop hearing system.

Macclesfield Customer Service Centre

Town Hall, Market Place, Macclesfield, SK10 1EA

Normal opening hours - Macclesfield customer service centre
  Monday TuesdayWednesday  Thursday Friday
Open 8.45 8.45 8.45 8.45 8.45
Close 17.00 17.00 17.00 17.00 17.00

Macclesfield Town Hall has an open reception area, with a customer centre for members of the public to seek advice and help. We also provide computers for public use.

A public and disabled toilet is available to our customers. 

Facilities available include wheelchair access and closed loop hearing system:

Icon to show that the centre is accessible to disabled users. Icon to show the centre has a closed loop hearing system.

Or get information on a range of Council services at the following Libraries:

Details of Council Offices if you have an appointment with an officer.