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Winter Wellbeing – accessing the right health services for your needs

December 8, 2017

Cheshire East Council and its partners are offering a range of advice and support to residents on how to keep warm, well and safe this winter. This week, we urge residents to make sure they access the right health services for their needs. 

During the winter months, health services can become overwhelmed through greatly increased demand. 

To help limit the impact, it’s important that you are aware of which service is right for you at a given time.The advice is to: 

  • Call NHS 111 if you urgently need medical help or advice but it is not a life-threatening situation. You can also call NHS 111 if you're not sure which NHS service you need; 
  • Call 999 if someone is seriously ill or injured and their life is at risk; 
  • Visit a walk-in centre or minor injuries unit if you have a minor illness or injury (cuts, sprains or rashes) and it can’t wait until your GP surgery is open;
  • Ask your local pharmacist for advice – your pharmacist can give you advice for many common minor illnesses, such as diarrhoea, minor infections, headache, travel advice or sore throats; and
  • Make an appointment with your GP if you are feeling unwell and it is not an emergency. 

If you start to feel unwell, even if it is just a cough or cold, don’t wait until it gets more serious – get help from your pharmacist. The sooner you get advice the better. 

If you’ve been prescribed antibiotics or other medication, don’t forget to pick up your prescription before the Christmas holidays start, as many GP surgeries and pharmacies will be closed during that time. Make sure you also speak to your pharmacist about medicines you should have in stock to help get you and your family through the winter season.

Also check to see if older neighbours, relatives and friends have the medication they need. If you do need help over the holiday period, when your GP surgery or pharmacy is closed, call NHS 111 or visit the NHS Choices website where you can be directed to a local service that is open. 

Councillor Liz Wardlaw, cabinet member for health at Cheshire East Council, said: “Residents have a range of services they can access if they feel unwell or need advice during winter. But it’s important that the services they do access are appropriate to their needs. 

“You can do your part in helping to take the strain off health services by stocking up on medication before the Christmas holidays, keeping an eye on vulnerable members of the community and ensuring you get help and advice as soon as you start to feel unwell.” 

For further winter wellbeing advice, visit Live Well Cheshire East and scroll down to the winter wellbeing section. Advice can also be found on the council’s Facebook page and via the council's Twitter account.

Residents can help friends and neighbours, who do not have internet access, by downloading and printing off information from the website and giving it to them.