Evidence and Information Table

All evidence provided must be Original Documents, we cannot accept any photocopies.

The following table details what is acceptable evidence to support a Housing/Council Tax Benefit claim and why it is necessary to provide it.

There is also a list of supporting documents at the bottom of the page if you are unable to provide certain types of evidence.

Please note that all ‘non-dependant’s’ details are required. An assumed income will be used in cases where information is not provided for the non-dependant and a maximum deduction will be taken.

Identity

Accepted Evidence

Why this evidence is necessary

  • Current and valid Passport
  • Current full or provisional Driving Licence (Photo or paper)
  • National Insurance Number Cards
  • Birth Certificates
  • Marriage Certificate
  • Medical Cards
  • UK Residency Permits
  • Recent Utility Bills (NOT Council Tax or mobile phone bills), Identity Cards
  • Home Office Papers
  • B79 form for notice that you have been released from prison
  • Letter from solicitor, social worker, probation officer, doctor or HM Revenue and customs
  • Certificate of employment in HM forces or Merchant Navy

To prevent fraud we need to verify who you are and confirm where you live. By providing these documents a check can be made. Please note that these documents must be up-to-date and correct to be accepted.

 

Earned Income

Accepted Evidence

Why this evidence is necessary

  • Wage Slips – Either two monthly, five weekly or three fortnightly (hand written pay slips are not acceptable)
  • A Certificate of Earnings from your employer can also be accepted.
  • If you are self employed a ‘Self Employed’ form and business accounts will be required to determine your income. 

To assess your claim correctly and ensure you receive your full entitlement your earned income needs to be established. Please note that we need to know the income for All members of the household over 16 years of age. Although exceptions do apply for children in full time education, disabled people or other benefits received such as Disability Living Allowance – Carers Allowance. Please contact the benefits department for further advice.

 

Other Income received

For example, any income other than wages, payments which you do not directly earn. 

Accepted Evidence

Why this evidence is necessary

  • Pension Advice Slips for ALL pensions received
  • A letter from the Court indicating child maintenance
  • Child Support Agency (CSA) award notice showing award received
  • Evidence of any money people pay you for board and lodgings

The incomes received from these sources still contribute to your monthly earnings and evidence is required. In cases where child maintenance has yet to be established a written letter from the claimant showing how much money is received and a bank statement showing the deposited amount can be accepted.

 

Capital and Savings

Capital and savings must be declared on the Housing and Council Tax Benefit claim form.

If your capital and savings total less than £6000 and you are aged less than 60 years of age you do not need to send in evidence.

If your capital and savings total less than £10 000 and you are aged 60 years or above you do not need to send in evidence.

Accepted Evidence

Why this evidence is necessary

  • Two months consecutive bank statements are required for ALL bank accounts (including post office accounts) or building society accounts held even if they are NIL balance or overdrawn.
  • Some building societies only have bankbooks we require the original book (It must be up-to-date before it is handed in).
  • We need to see evidence of any premium bonds, National Savings, ISA’s, Stocks, Shares and Unit trust Certificates
  • Details of any Second Property

To qualify for benefits you must have less than £16 000 in capital and savings. In order for us to have a ‘complete picture’ of your personal circumstances we need to establish how much you have in total. Benefits are for the more ‘vulnerable people’ in our community and therefore this is reflected in your entitlement.

Residency

Accepted Evidence

Why this evidence is necessary

  • Tenancy Agreement – This must be ORIGINAL, up-to-date and we require all pages for it to be accepted. By providing a photocopy or an old out of date agreement will only hold up your claim.
  • Rent book or Rent Receipts
  • A letter from your landlord stating the date the tenancy started, the rent charged and the services included in the rent.
  • Recent Utility bills (Not Council Tax or a mobile phone bill)
  • TV Licence

Housing Benefit (HB) is only paid on rented properties; it is a legal requirement that all tenants have an agreement regarding their rent. In order for us to award HB residency needs to be established and the market rent for the property. Please note that we can pay maximum entitlement depending on circumstances and your 'Local Housing Allowance' rate. Housing Associations are considered to charge a market reasonable rent and may not require being referred to the rent officer.  

Benefits

Accepted Evidence

Why this evidence is necessary

  • Any DWP award notices (original, up-to-date and ALL letters are required) these could include Child Benefit, Attendance Allowance, Disability Living Allowance, Incapacity Benefit, Income Support, Job Seekers Allowance (Income Based & Contribution Based), Pension Credit, Industrial Disabilities Benefit, Careers Allowance, Serve Disabilities Allowance, Maternity, Paternity
  • Working Tax Credits and Child Tax Credit award letters (Original, up-to-date and ALL letters required
  • War pensions award letters (Widows War Pension)
  • Disabilities – such as ‘Register Blind’ (require registration certificate)

When taking other benefits into consideration as part of your income some will be disregarded or have an underlying entitlement in regards to Housing Benefit. However we need to know everything that comes into the household to determine the correct applicable amount or you could be missing out.

 

Many people believe that Working Tax Credits and Child Tax Credit are not counted as earned income as it is received from the government. This is NOT true it is still an income coming into the household and MUST be considered when determining benefit entitlement. 

Payments

Accepted Evidence

Why this evidence is necessary

  • Letters about student grants
  • Maintenance agreements
  • Receipts from child Minders

Grants are still classed as an income as it is money received and therefore is included. Dependent upon individual circumstances some child costs can be disregarded therefore we need to know these costs in order to determine the correct benefit.

Supporting Documents

The following documents are available for download to help certify your earnings, child care costs and earnings from self employment. There is also a link to advice from the Citizens Advice Bureau about how going to prison affects your benefits. Please choose the file that corresponds to your area so we can help you as best as possible.

Cheshire East Council  Telephone: 0300 123 55 00
Westfields, Middlewich Road, Sandbach, CW11 1HZ
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