Contacting the Benefit Department
Contacting us by Phone
If you wish to discuss an ongoing claim or determine the outcome
of a new claim then please ring us to discuss, you can access this
service from 8.45 - 5pm Monday to Friday
General Benefit Enquiries - 0300 123
5013
Fraud Hotline - 0800 389
2787
Contacting us by E-Mail
If you prefer to write to us regarding your claim please use the
following details, we will aim to respond to your e-mail within 2
working days.
Benefits - benefits@cheshireeast.gov.uk
If you wish to report suspected benefit fraud you can use the
following e-mail or you can use our
online benefit fraud form
Fraud - fraud@cheshireeast.gov.uk
Contacting us by Post
If you wish to send your documents to us or write to us by post
then please use the following address:
Benefits Service,
PO Box 39,
Town Hall,
Macclesfield,
SK10 1HR
Visiting us
If you wish to deliver your benefit claim form or supporting
evidence for your claim, in person, you can now do this at
many of the local libraries as well as the main Customer Service Centres across the county.
Libraries
