Understanding your benefit award letter

How Much will you be Paid?

The benefit notification letter will tell you:

  • When your benefit starts
  • How much it is
  • How it has been worked out

There may also be descriptions on your award letter that you do not understand, these items will be the name of the figures used in your benefit calculation. To help you understand what these are we have provided the following descriptions below.

Applicable Amount

This is the amount of money the Government says someone in your current circumstances needs to live on. If you get less than this amount you may also qualify for other welfare benefits.  If you think this is the case you can either speak to one over our advisors or take a look at the DirectGov website.

Income Disregards

Depending on the type of income or benefits you are getting, some of the money can be ignored when your benefit is worked out. This figure is shown separately as an Income Disregard.

Excess income

If you income is more that than which the government determines you need to live on is more, then the difference is known as excess income.  If you have excess income then your are expected to use this to contribute to your council tax and any rental costs.

Tariff Income from Capital

This is calculated as follows:-
If you are under 60 years of age the first £6,000 of your capital will be disregarded. For each £250.00 (or part of) above this figure, we must add £1.00 to your weekly income.
If you are over 60 years of age the first £10,000 of your capital will be disregarded. For each £500.00 (or part of) above this figure, we must add £1.00 to your weekly income.

Non Dependant Deductions

These are deductions made from the amount of benefit payable to you. This will be because you have another adult living in the property who is not your partner, such as a grown up child (aged 18 and over). The deduction amount is based on their gross income and will vary based on how much this income is. If we do not know what there income is then we will have to make a maximum deduction so it is important to provide us with this information.

Appeals

You have the right to ask for your claim to be looked at again. If you disagree with the decision made or any of the figures we have used in your benefit calculation, you must put this in writing and make sure it reaches us within one month of the date on the top of your benefit letter.

What if I don’t get enough benefit?

Discretionary Housing Payments are additional payments made by the Council to help people with their rent and Council Tax. These payments are separate to Housing Benefit and Council Tax Benefit and are allocated from a set budget. This means that any award payable to you for a short period only.

To be considered for a Discretionary Housing Payment you must already be in receipt of the benefit which you need ‘topping up’, we cannot award you a discretionary payment towards your rent if you do not already get Housing Benefit.

In order to make a claim for a discretionary housing payment you will be asked to complete a financial statement that will ask about all of your income and outgoings.

We hope the above information will help you to understand your benefit award letter but if there is something you do not understand please do not hesitate to contact us so that we can discuss this with you.

Cheshire East Council  Telephone: 0300 123 55 00
Westfields, Middlewich Road, Sandbach, CW11 1HZ
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