Contact Cheshire East Consumer Protection and Investigations

To help us deal with your enquiry quickly and effectively please use one of the access points given below.

To report a matter to Cheshire East Consumer Protection and Investigations or to seek advice please contact Consumer Direct. Staff at Consumer Direct will advise you and will also refer complex enquiries, urgent enquiries and those requiring further action to Cheshire East Consumer Protection and Investigations.

Phone: 08454 04 05 06.
Minicom: 08451 281384.
e-mail: To email Consumer Direct, please use Contact us via the Directgov web site.

In Person or by Post

Cheshire East Consumer Protection and Investigations is based at Cheshire East Council Offices, Westfields, Middlewich Road, Sandbach, CW11 1HZ.

If You Are in Business

If you run a business in East Cheshire and require advice on consumer protection legislation -

Phone: 01270 685900
e-mail: businessadvice@cheshireeast.gov.uk

To discuss Animal Health & Welfare issues:  

Phone: 01270 686254

e-mail: Environmental Health (please note that your email will automatically be given the subject title "Animal Health and Welfare". This will ensure that it is directed to the appropriate section).

For weights and measures enquiries in East Cheshire please call our business support number on 01270 685900 or e-mail businessadvice@cheshireeast.gov.uk

To provide feedback on our Service please contact:  

Consumer Protection and Investigations Manager
Phone: 01270 685900
e-mail: businessadvice@cheshireeast.gov.uk

We welcome calls via RNID Typetalk.