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Enforcement Policy

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Introduction

1. The purpose of this policy is to secure efficient compliance with legislation whilst minimising the burden on businesses, individuals, organisations, and the Council.

2. The policy explains the approach adopted by the Service when carrying out the Council's duty to enforce a wide range of legislation. It is written in general terms as it is intended to be applied in a wide range of situations.

3. We endeavour to serve Cheshire consumers and businesses by working with the business community to ensure fair and safe trading and a thriving economy. We take particular care to help small businesses; voluntary and community organisations to meet legal obligations with minimal expense.

4. We will respond promptly to any reasonable requests from Cheshire based businesses for assistance in complying with trading standards law and have formal "Home Authority" agreements with many local businesses which trade beyond Cheshire. Under these agreements we will, amongst other things, act as a single point of contact for other authorities wishing to raise issues with those businesses, thus minimising the disruption to those businesses.

5. The Council has adopted the Concordat on Good Enforcement agreed between central and local government and is committed to complying with the following guiding principles:

Standards

6. We will publish our Service Standards and make them available to businesses and others who are regulated.

Openness

7. We will provide information and advice in plain language and will be open about how we set about our work. We will discuss general issues, specific compliance failures or problems with anyone experiencing difficulties.

Helpfulness

8. We believe prevention is better than cure and therefore encourage businesses and others to seek advice from us to assist with compliance.

Complaints About Our Service

9. We provide a well-publicised, effective and timely complaints procedure.

Proportionality

10. We will minimise the costs of compliance by ensuring that any action we require is proportionate to the risks. As far as the law allows, we will take account of the individual circumstances of each case when considering action.

Consistency

11. We will carry out our duties in a fair, equitable and consistent manner. Whilst Officers are expected to exercise judgement in individual cases, we have arrangements in place to promote consistency, including effective liaison arrangements with other authorities and enforcement agencies who may have a shared enforcement role. All investigations are undertaken in accordance with legal requirements and where appropriate, government guidelines.

Levels of Enforcement Action

12. Legislation may be enforced by one or a combination of methods:-

Promotion: to raise awareness about legal standards and promote good practice. This is typically achieved by the issuing of press releases, distributing leaflets and other forms of written guidance available to the public and businesses, and by face-to-face contact.

Informal warnings: these will be used to reinforce promotional activities where, whilst the law may have been broken or where a minor offence had been committed, it was not thought appropriate to take any other action. An informal warning can be oral or written. If it is believed by the recipient that such a warning is inappropriate or unjustified then this policy allows for the decision to be reviewed by a senior officer.

Formal enforcement: this includes the use of statutory (legal) notices; written undertakings and enforcement orders; the refusal to grant or revoke a licence or registration; simple cautions; fixed penalty notices and; prosecution. This course of action would be taken following procedures laid down in legislation, codes of practice and professional guidance notes.

Statutory (Legal) Notices

13. Many Acts of Parliament enforced by the Council provide for the service of statutory notices, which require a person, business or organisation to comply with specific legal requirements. Where a formal notice is served, the method of appealing against the notice (i.e.. if the recipient feels that the notice is unjustified or excessive in its requirements) will be provided in writing at the same time. The notice will explain what is wrong, what is required to put things right and what will happen if the notice is not complied with.

14. In general, failure to comply with a properly written and served statutory notice makes the recipient liable to prosecution. In some cases the Council is able to, and will generally carry out works to comply with the notice and recover the cost of doing so from the recipient of the notice. In exceptional circumstances both prosecution and service of a notice may be appropriate.

Written Undertakings and Enforcement Orders

15. Where an individual or organisation persistently fails to comply with the law, the Council may seek a written undertaking from that person that they will cease the action complained of. In such circumstances, the Council may determine that no further formal action will be taken.

16. In cases where an individual or organisation has breached or has refused to provide a written undertaking to cease the action complained of, an application to a court may be made for an enforcement order, or for other formal action in accordance with the relevant legal provisions.

Simple Cautions

17. Under certain circumstances, a simple caution may be an appropriate alternative to prosecution. This option will be considered before prosecution. A simple caution is a serious matter. It is recorded on the Central Register of Convictions and may be used to influence any decision whether or not to institute proceedings if the person should offend again. It may be referred to in any subsequent court proceedings. It will not be referred to in respect of any conviction recorded more than three years earlier.

18. Simple cautions serve the following purposes:-

a) to deal quickly and simply with less serious offenders;
b) to avoid unnecessary appearance in criminal courts;
c) to reduce the chance of offenders re-offending.

19. We will comply with Home Office guidance on the cautioning of adult offenders and in particular before issuing a caution, the following conditions must be satisfied:-

(i) there must be evidence of guilt sufficient to give a realistic prospect of conviction;
(ii) the suspected offender must admit the offence, usually by signing a declaration;
(iii) the suspected offender must understand the significance of a simple caution and give an informed consent to the caution.

Prosecutions

20. The Council will use discretion in deciding whether to initiate a prosecution. Where the circumstances justify it, prosecution without prior warning may take place.

21. The Council will consider prosecution when:-

it is appropriate in the circumstances, as a way to draw attention to the need for compliance with the law, especially where there would be a normal expectation of a prosecution, or where, through the conviction of offenders, others may be deterred from offending; or

  • there is the potential for considerable harm arising from the breach; or
  • the gravity of the offence, taken together with the general record and approach of the offender justifies it.

22. The decision to prosecute will always take account of the criteria set down in the Code for Crown Prosecutors.

23. Before deciding to prosecute there must be sufficient evidence for a realistic prospect of conviction taking account of any defence that may be available, and it must be in the public interest.

24. The following public interest criteria will normally be taken into account when deciding on the relevance of legal proceedings, although this list is not exhaustive:-

  • The prevalence of the type of offence.
  • The need for a suitable deterrent.
  • The risk of danger or injury to the public.
  • The failure to comply with a statutory notice or respond to advice about legal requirements.
  • The disregard of legal requirements for financial reward.
  • Significant financial loss, potential or actual, to a third party.
  • A history of similar offences.
  • Persistent breaches of legislation.
  • Where fraud, gross negligence or guilty knowledge is a factor.
  • Minor breaches of a number of statutes.

25. Where possible an offender will be told as soon as sufficient evidence is obtained that a prosecution may follow.

26. All prosecutions will be brought without unnecessary delay.

27. We aim to maximise our effectiveness by working with other authorities and other agencies whenever appropriate, sharing intelligence where it is lawful to do so and mounting joint operations where that would bring benefits.

Outside agencies who we work with include:

  • Police
  • HM Revenue and Customs
  • DEFRA / State Veterinary Service
  • Office of Fair Trading
  • Assets Recovery Agency
  • The enforcement arms of trade protection organisations such as the Federation Against Copyright Theft

Equality & Diversity

28. Equality and diversity issues have been considered when drawing up this policy. It reflects the Council's values, and is in line with anti-discrimination legislation. It will be applied in accordance with the legal obligations of the County Council irrespective of disability, gender, race, religion, age, sexual orientation and marital status or any other grounds which would constitute unfair or unreasonable discrimination.

29. The policy will have no detrimental impact on minority groups and such groups will be afforded the same level of protection from crime and anti-social behaviour and crime specifically targeted at minority groups will be appropriately addressed.

30. We regularly review our policies and practice to ensure a continuing commitment to providing services that do not discriminate against minority groups.

Cheshire East Council  Telephone: 0300 123 55 00
Westfields, Middlewich Road, Sandbach, CW11 1HZ
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