Business Advice

If your business is already established in Cheshire, or you are thinking of starting a new venture in the county, we can help you to get it right first time by providing you with advice on your responsibilities under current legislation.

Our Business support team are on hand to offer advice and assistance and run a dedicated telephone line on 01270 685900, you can also email the Business Support Team. The line is manned Monday to Friday 9.00am to 5.00pm and at other times you can leave a message.

The advisors can arrange to meet you at your place of business and can also arrange training sessions for you or your employees. If the advisors are unable to assist they will ensure that your enquiry is passed to one of our specialist teams.

Every year the Service helps 1000s of Cheshire businesses cut through the red tape so they are able to run successful compliant businesses. The message to Business in Cheshire is quite simple, Consumer Protection and Investigations really do want to help and believe they are able to contribute to your success. Their door is always open.

Further useful information can be found using the following links;

• The Distance Selling hub: The hub provides guidance for retailers on regulations that affect buying and selling goods and services via the internet, phone, mail order, email, interactive TV or text. 
• Sales of Goods Act hub:The Sale of Goods Act (SOGA) hub provides comprehensive and up to date guidance on the Sale of Goods Act for retailers and business support organisations.
• Ask Cedric:  Detailed check lists on the relevant legislation available to read on line or print off for named business types ranging from health clubs, to pet shops to caterers.
• Business Link: Practical advice for businesses.
• Office of Fair Trading: Useful information from the Office of Fair Trading.
• Trading Standards Central: Advice leaflets on all types of legislation available to read on line or print off free of charge.

Also available are leaflets on a wide range of subjects to advise and inform you and your business. Please contact us for further information on any particular consumer protection or fair trading subjects you may be interested in knowing more about.

For a range of online business advice leaflets please visit the following websites:

• Everything Regulation Whenever It's Needed (ERWIN)
• Department for Business Innovation and Skills (BIS)

Home Authority Principle

We adhere to national guidelines, known as the Home Authority Principle, which require us to place special emphasis on companies resident in Cheshire.