Business Advice - Age Restricted Products
If you sell age restricted products follow these guidelines:
Do
- Train and educate your staff to make sure they are fully aware
of the age limits.
- Keep records of training and instructions given to staff. Ask
staff to sign the records when they have received the
training.
- Train your staff on the acceptable proof of age cards and make
sure they ask for identification if they have any doubts about the
age of the person.
- Display the statutory warning notices for cigarettes and
fireworks. You may wish to consider other warning notices at the
point of sale or entry to deter underage customers.
- Use "Point of Sale" reminders for staff. This could take
the form of an electronic display on the EPOS system, stickers or
posters.
- Keep a refusal book or refusal sales sheet and instruct staff
to keep a record whenever a sale of age-restricted products is
refused
Don't
- Supply age restricted products to any person who you believe
may be underage unless they can provide proof of their age.
If you are still in doubt, and the person cannot provide legitimate
proof of their age, refuse to sell the goods to them.
- Rely on looks alone, it is accepted that it is difficult to
assess the age of young people. If in doubt ask for proof of
age.
- Sell to an underage person who tells you they are buying the
product for an adult.
Remember
Both the manager / owner of the
business and the employee, who sells an age-restricted product, may
be liable to prosecution for an illegal sale.
If you are a business in Cheshire and would like more information
or advice on selling age restricted products please contact
our Business Support
Team by e-mail or call 01270
685900 from Monday to Friday 9.00am to 5.00pm
- at other times you can leave a message.
More about Age Restricted Products.
