Trading Standards

Trading Standards promote a fair trading environment for consumers and honest businesses in Cheshire East and helps to protect and support them. This is achieved through advice, education, working in partnership and law enforcement.

This area of the website contains advice and information for consumers such as advice on purchasing or returning goods and information for businesses about legislation and fair trading. There is also advice for farmers, motor trading companies and information about food and product safety.

Not in Cheshire East? You can find details of your local Trading Standards office by using the postcode search at Trading Standards Central.

Latest News

Regulations for Cheshire Businesses using 'doorstep' and 'face to face' sales methods. For more information see the New Regulations Section.

Important new Legislation for Cheshire Businesses
The Consumer Protection from Unfair Trading Regulations 2008 (the CPRs) came into force on 26 May 2008 and implement the Unfair Commercial Practices Directive (UCPD). The aim of the UCPD is to harmonise consumer protection laws across the European Union to prevent business practices that are unfair to consumers, and all Member States are introducing equivalent legislation. The Regulations replace a lot of consumer protection legislation including Part III of the Consumer Protection Act 1987 (which dealt with misleading prices), the majority of the Trade Descriptions Act 1968, and the Control of Misleading Advertising Regulations 1988.

Shop a Shark

Trading Standards officers have joined with colleagues in Halton, Warrington and Merseyside to crack down on illegal money-lending, rooting out loan sharks and bringing them to justice.

If you have information to provide, go to the Shop a Shark page.